I bought this product in March. It is the worst product I have ever seen. I have the background in building maintenance plumbing electricity and mechanical installation's. For the past six months I have spent countless hours trying to make this machine work. It is not work the $300 I had to pay for it. The customer service of cat Genie sucks. I have suggested to Petco to stop selling this product. I suggest to anybody who is inquiring about it do not waste your money it does not save you money it does not save you time and cost too much in product in this post I have a reusable litter which I already had to replace the box it came with the system. Now I am disabled with a failed back surgery so I'm not allowed to bend over or be on my knees, or pick up over 10 pounds in weight.
I thought this product would help my situation I have cats the trouble is I have Maine Coon which are too large for this product is for all cats AND it better be very small cat's.
When it does run it stinks the whole house up the last thing it does is use a higher dryer on the litter when there is still fecal matter in the litter.
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- Product or service
- Cat Genie 120
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- Pet Stores
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